Administrator - Field Services

• Technical Skills

a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues

b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment

c. Ability to Install remote tools like Putty to establish connectivity between two devices

d. Ability to replace allowed HW components (such as HDD, memory)

e. Ability to work with various assessment tools to identify the different hardware models available

f. Ability to test the compatibility of Image with the various hardware models available, where needed

g. Windows Operating System

h. Exchange and Mobility Clients

i. Printer management

j. Backup and Recovery

k. Audio, Video support

l. End Point Security

m. Vendor co-ordination

n. Asset management

o. Incident management

p. Patch management

q. MAC OS Support

r. Basic Linux knowledge is an added advantage

s. VIP User Support:

IND-MH-Mumbai-CL

Created On:

24-May-2024