Engineer - Field Services

• Technical Skills

a. Windows Operating System:

b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11

c. Understanding of desktop applications and how do they work, installation & uninstallation.

d. Understanding of domain setup & ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently

• In addition to above, support and perform below activities.

a. Exchange and Mobility Clients

b. Printer management

c. Backup and Recovery

d. Audio, Video support

e. End Point Security/Patch Management

f. Hardware and Networking

IND-MH-Mumbai-CL

Created On:

11-Jul-2024