Intern - Zoho CRM Developer

Key Responsibilities

Manage, maintain, and optimize the company’s CRM system to improve efficiency and usability

Develop workflows, automations, and data management strategies within the CRM

Monitor and analyze CRM data to provide actionable insights on customer behavior and engagement

Train team members on CRM best practices and ensure system adoption across departments

Collaborate with marketing, sales, and operations to improve lead management and customer retention

Ensure data accuracy, compliance, and security within the CRM platform

Generate reports and dashboards for management decision-making

Qualifications

Proven experience managing CRM platforms (e.g., HubSpot, Salesforce, Zoho, or similar)

Strong understanding of CRM workflows, automations, and integrations

Excellent analytical, problem-solving, and organizational skills

Strong communication and training abilities for cross-functional teams

Attention to detail and commitment to data accuracy

Ability to work independently in a remote setting

Note:

This is a paid internship.Skills: dashboards,communication,decision-making,data management,customer retention,crm,hubspot,zoho crm