TS Implementation Engineer (L1)

Key Responsibilities

Develops the ability to start 'owning' portions of an installation, break/fix incidents, and problem management.

Functions jointly with the Implementation Engineering team to meet client requirements.

May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.

Actions less complex configurations and installations.

Attends to less complex break/fix events.

Performs any other related task as required.

Knowledge and Attributes:

Basic understanding and appreciation of technical design principles.

Ability to develop an understanding of fundamental project management and administration processes.

Display a strong learning orientation.

Good verbal communication skills.

Demonstrate a client service orientation.

Hands-on proactive in approach.

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent.

Required Experience:

Some work experience in a technical implementation engineering or similar role.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.